CONDITIONS OF SALE AND WITHDRAWAL
The offer and sale of products on our website ( “larmadiodicoco.it”) are governed by these Terms of Sale. The products purchased on larmadiodicoco.it are sold directly by L’ARMADIO DI COCO, with registered office in Italy, Cannaregio 6029 / B, 30121 Venice, Iscr. Reg. Imp., C. F. and VAT n. 04133320277.
You can ask any question to the L’ARMADIO DI COCO through our support services. You will find information about the method of payment, shipments, refunds and returning products purchased on larmadiodicoco.it.
Remember you can always contact L’ARMADIO DI COCO, by e-mail (email@example.com) or by telephone 041 5236093 or 041 2413214.
1. Our Business Policy
1.1 These Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders for products on larmadiodicoco.it among larmadiodicoco.it users and the Seller.
2. How to Execute a Contract with L’ARMADIO DI COCO.
2.1 To conclude the purchase of one or more products on larmadiodicoco.it, you must fill out the electronic order form and send it to the Seller, via computer, following the relevant instructions.
2.2 In the order contains a reference to the General Conditions of Sale, and also contains information on the characteristics of each product ordered and its price, terms of payment that you may use to buy each product and the mode of delivery of the purchased products , shipping costs and delivery, a reference to the conditions for the exercise of your right of withdrawal and the manner and for the return of purchased products.
2.3 The contract is concluded when the Seller receives, via computer, your order, after verifying the correctness of the data relating to your order.
2.4 Before proceeding with product purchase by transmitting the order, you will be asked to carefully read the General Conditions of Sale and the Information on the right of withdrawal, print a copy using the print option and to save or reproduce a copy for your own personal use.
2.5 The order will be filed in our database for the period of time required to process your order and as provided by law.
2.6 Before submitting the order, you will be asked to identify and correct possible input errors.
2.7 The language available for concluding the contract with the Seller is Italian.
2.8 The contract, L’ARMADIO DI COCO will process your purchase order.
2.9 The Vendor may not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products. In these cases we will inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons. If the products displayed on larmadiodicoco.it are no longer available for sale at the time of your last access to the site or sending the order form, the Seller will inform you promptly and in any event within thirty (30) days from the day following that on which you submitted your order to the Seller, the unavailability of the products ordered. In case of forwarding the order form and payment of the price, the seller will refund you the sum paid.
2.10 By transmitting the order, you unconditionally accept and undertake to observe in relations with the Seller, these Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order for the purchase of products on larmadiodicoco.it.
12.2 The contract, the Seller will send you by e-mail, an email confirmation of the purchase order, containing a summary of the information contained in the order (General Conditions of Sale, information on the right of withdrawal, the relevant information the essential characteristics of the product and detailed indication of price, terms of payment and delivery costs).
3. Warranties and Indication of Product Prices
3.1 On larmadiodicoco.it are offered for sale vintage products which by their very nature, can be used and / or a worn condition. In the description of each vintage product COCO THE CABINET take care dispecificare storage conditions of the products if different from the standards on the market.
3.2 The Seller also sells luxury brand products and top quality in the luxury section of both new and used. These products are purchased directly from the Seller at fashion houses, manufacturers, retailers and private carefully selected for their stringent quality controls.
3.3 The main characteristics of products are shown on larmadiodicoco.it within each product page. The images and colors of products offered for sale on larmadiodicoco.it may not exactly correspond to the real ones due to the Internet browser or monitor used.
3.4 Product prices are expressed in Euro and are considered VAT inclusive. Prices may be subject to change. Make sure of the final sale price before sending the relevant order form.
3.5 The Seller, in case of exercise of your right of withdrawal, has the right to not accept returned products that have been altered from their original status or have been damaged.
4.1 For the payment of the price of products and their shipping costs and delivery must be one of the procedures indicated on the order form.
5. Customer Care
5.1 Requests for information through our support services: contact Customer Service by email or by firstname.lastname@example.org the number 0415236093 or 0412413214.
6. Right to Return and Refund times and methods
6.1 For specific procedures for withdrawal, timing and methods of repayment get access to the Withdrawal section. Please pay attention to the information in this section because the information contained therein form an integral and essential part of these General Conditions of Sale and, therefore, consider themselves to be completely understood and accepted at the time of transmission of the order form.
8. Governing law and dispute resolution
8.1 The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree No 6 September 2005. 206, the Consumer Code, with specific reference to legislation on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce.
9. Amendments and updates
9.1 The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication of larmadiodicoco.it.
RIGHT OF WITHDRAWAL
The purpose of L’ARMADIO DI COCO is to guarantee your complete satisfaction. If for some reason you are not satisfied with your order, you may exercise your right of withdrawal, without penalty, within ten (10) working days from the day you received the products purchased on larmadiodicoco.it.
The items must be delivered to the carrier within 10 working days from the date of receipt.
The products can be returned by dispatching the package through the courier indicated by L’ARMADIO DI COCO, or through another shipping only after contacting by mail the area of Customer Service all’email@example.com.
You can not change the elected leader to another.
1. Conditions for the exercise of withdrawal rights
The right of withdrawal is exercised properly if the following conditions are fully met:
L’ARMADIO DI COCO must be contacted by email at firstname.lastname@example.org within ten (10) working days from the delivery date. The communication can be sent, within the same period, by registered letter to the L’ARMADIO DI COCO, Cannaregio 6029 / B (VE), or by telegram, fax, to the number 0415236093 to be confirmed, at your discretion, by letter letter with diricevimento notice within forty-eight hours;
The products must not be used, worn, washed or damaged;
the label must still be attached to products;
Products must be returned in their original packaging, if you want to make a kit, you have to return all the items that compose it;
the returned products must be sent to L’ARMADIO DI COCO in a single shipment. L’ARMADIO DI COCO, in fact, reserves the right not to accept a single order returned and delivered at different times;
The returned products must be delivered to the courier within ten (10) working days from the date you received the products.
If you have complied with all the conditions required, L’ARMADIO DI COCO will refund the price of the purchased products, remaining at your charge only the cost of the return, namely those for the return to the L’ARMADIO DI COCO products purchased. If you decide to use the courier indicated by the Vendor will not have, however, to personally pay the cost of the return, it will be L’ARMADIO DI COCO to pay, on your behalf, the courier, holding back the refund an amount equal to costs previously incurred for delivery to your home of the products purchased. In the event that however you decide to use a different shipping company you will need to perform in person the payment of the expenses of return. You will be contacted if your return will not be accepted because it does not comply with the above conditions. In this case, you can choose to have the products delivered at your expense. If you refuse this shipment L’ARMADIO DI COCO reserves the right to retain the products and the amount paid for the purchase of products.
2. Refund times and methods
After L’ARMADIO DI COCO has received your returned goods and checked that all requirements have been met, you will receive an email confirmation of acceptance of the return.
Whatever the mode of payment you used (Credit / debit card, cash on delivery), the refund is activated L’ARMADIO DI COCO as quickly as possible, and no later than thirty (30) days from the date on which He became aware of your right of withdrawal, once verified that the withdrawal took place in compliance with the above conditions. The actual time for crediting or returning the amount you paid for the purchase of products depends on the method of payment used:
purchase by credit / debit card: the time required to display the refund depends on the institution that issued the card. We remind you that the value date of crediting shall be the same, so you will not suffer any loss in terms of bank interest.
purchase through PayPal: refunds will be credited to your PayPal account and will be immediately visible. The actual repayment on the credit card from your PayPal account depends on the institution that issued the card. If diregalo, the repayment of the sums will be made to the person who made the payment.
If you desire, as an alternative to a refund to your credit / debit card, PayPal account or bank account you indicated at the time of exercising the right of withdrawal, you can choose to receive your refund through good, the same value the amounts subject to reimbursement. The amount refunded will be credited when your return will be accepted by the Seller, and together with the issuing of credit coupons will receive a confirmation email that aggregates also its value.
The coupons will be used either completely, in part, based on the value of the order and subject to availability, to make purchases on the website L’ARMADIO DI COCO At any time you can request a full refund of your good and we will proceed accreditation of ‘amount by bank transfer or PayPal account. The Vendor will refund the total amount of your coupons, existing at the time of its redemption request within 48 hours of receipt. For orders totally paid with coupons, in case of withdrawal and made the products, the refund will take place automatically on your coupons.
To partially paid orders with coupons, in case of withdrawal and made the products you can choose:
if you receive a full refund through coupons
whether to receive the refund through coupons for order amount paid with vouchers, and following the repayment standard mode for the remaining amount.